Account Co-Ordinator

The Account Coordinator is responsible for providing outstanding customer service to the customer base while driving sales.They will report directly into the Commercial Section Leader alongside a team of sales and marketing coordinators.


Salary: £18-22,000 dependant on experience

Hours of work: 36.25 hours per week, Monday-Friday, flexi-time

Status: Permanent, Full-time


Main tasks will include:

  • Customer account co-ordination including commercial issues, order progression and customer performance metrics

  • Acting as coordinator and messenger between customers and the company

  • Providing Managers and relevant colleagues with all necessary customer information and reports

  • Coordinating timely and effective responses to key issues; liaising with manufacturing, technical, planning and other departments as necessary

  • Building trusting and professional relationships with customers, including face-to-face contact where necessary

  • Vetting and accepting customer orders in accordance with sales agreements

  • Ensuring correct and efficient settlement of credit notes and that stocks and debtors targets are being adhered to

  • Providing support to the Commercial Section Leader and the Sales & Marketing Manager


    The ideal candidate will have:

  • Relevant and strong experience in a supply chain role within a manufacturing environment

  • A knowledge of various computer systems including Microsoft Excel, Word, Outlook and company business systems

  • A minimum of GSCE A-C level numeracy and literacy or equivalent

  • An understanding of the products, production processes and related quality control processes

  • The ability to interpret data for trends and draw relevant conclusions

  • Good commercial acumen

  • An extremely high level of customer service


    Please submit all applications via email to or via post to

    FAO Alice Lacey-HR Department

    Bridgnorth Aluminium Ltd

    Stourbridge Road


    WV15 6AU

Download Application

Please download the application form if you would like to apply for any of the positions listed.

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Note: Download Application Form for all positions

Postal Information

  • Stourbridge Road
    Bridgnorth, Shropshire
    WV15 6AU


Bridgnorth Aluminium Limited, Registered in England & Wales - Company Number 4155640 | VAT Number GB 775 4333 12